Frequently Asked Questions

Yes, a refund will be honored unconditionally to any rejected application. Refunds from us are processed within 1 business day to you. Refunds for rejected applications will be deducted 4USD U.S. Customs and Border admin fee. Please refer to our Refund Policy. Rejected applications may then be referred by you to the relevant 'Application for Visa' travel to the United States site. All other refunds please refer to our Refund Policy.

Usually within 72 hours.

Information provided by you is subject to privacy provisions and controls. Payment information including Credit and Debit Card details provided to US ESTA Travel Pass are NOT retained by US ESTA Travel Pass or any third party.

Yes there is a fee payable to US ESTA Travel Pass for your ESTA. Payment is inclusive of all administration and service fees. Payment may be made by US ESTA Travel Pass’ encrypted secure payment system.

Several minutes.

Yes, a return or onward ticket booked with a major airline or a cruise company is required.